Wiki

Restoring access

Password for WM Keeper Standard, login password and Key file authentication for WM Keeper WinPro (Classic) and certificate files (pfx or p12, for WM Keeper WebPro (Light)) is one of the main WebMoney Transfer security features for controlling access to your WMID. If for whatever reason you have lost access to your WM Keeper WinPro (Classic) or WM Keeper WebPro (Light) purses and you do not have these files (or have forgotten the password for them or forgotten the WM Keeper WinPro login password ), you should go through the procedure for restoring access (see the following article with a detailed description of "difficulties logging on to WM Keeper Сlassic".

The restoration method is different for every case, therefore you will learn what you have to do only during the procedure. The procedure's complexity depends mostly on whether you have entered the correct data, on the passport type, and on the balance of the purses of the WMID to which control has been lost.

Briefly, your actions are as follows:

  1. Go to the key.wmtransfer.com website.
  2. Follow the instructions.

In most cases, the restoration procedure is performed online and is completed by sending the password to the mobile phone. However, you should be ready to record VideoId, send a notarized application by mail (or bring it to the Verification Center office in person). More information about changing data and restoring control, see the article: Access recovery wizard

Note! For participants of the system with a personal passport and above recovery is possible only after the application (in person or certified by a notary copy) or VideoID recording.

Please note that participants of the system who used WM Keeper WinPro (Classic) or WM Keeper WebPro (Light) will change the main operation mode to WM Keeper Standard.

In the future, you can change the operation mode to WinPro or WebPro.

Be careful when handling your keys (*.kwm, *.pfx), back up and store them on reliable removable media (for example, on a CD or a Flash memory card).

See also:
Access recovery wizard
WebMoney Keeper WinPro Login Difficulties
WebMoney Keeper Standard password reminder
Restoring access to the E-num service
How to get access to WM Keeper Standard registered via social network