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WIRE Exchanger

The wire.exchanger section of Exchanger service is designed for the guaranteed mutual exchange of WMZ, WMR, WME, WMU into USD (US dollars), RUR (Russian rubles), EUR (euro) and UAH (hryvnias) correspondingly.

The exchange is carried out between two users of WebMoney Transfer system by making by one of the participants of the transaction a bank transfer to the account of the other participant and transferring WM title units from the purse of the second participant to WM purse of the first participant.

To guarantee a successful exchange the service charges an insurance fee at the rate of not less than 2% from the amount of the transaction which is returned to the participants of the exchange right after it successfully finishes. Besides, the process of making the transaction is supervised by the administrator of WIRE Exchanger service.

The exchange is carried out without charging any fee under the conditions defined when submitting a request for an exchange. The WebMoney Transfer system charges only a fee (0.8%) for collecting the amount of the transaction from the participant-recipient and charging the insurance fee from both participants of the exchange. The minimum sum of an exchange is 10 WebMoney title units (WMZ, WMR, WME or WMU).

Only those WebMoney Transfer users can perform operations in this section, who have formal (or higher) passport and a personal (current) bank account.

Types of Exchange

Mutual exchange of WM title units and cash (non-cash) monetary funds in WIRE Exchanger section is carried out between two contracting parties by submitting requests.

The first participant submits a request for an exchange. His/her contact information is available only to the administrator of the service and the author of the counter-request after he/she pays the insurance fee. After successful verification of the balance on the WM-purse, specified in the request, the service publishes it in the current request list.

The second participant, willing to make an exchange, submits a counter-request, by agreeing with the conditions specified in the selected by him/her offer. After successful registration of the counter-request, the system automatically transfers funds of the participants of the exchange to the special WM purse of the Service. Bank details of his/her contracting party are sent to the participant-sender.

Then the participant-sender shall make a transfer to the account of the participant-recipient within two bank days and confirm the fact of making a transfer via Wire.Exchanger web-site.

At the final stage when the participant-recipient confirms the reception of funds to his/her bank account via Wire.Exchanger section web-site, the system will return to both participants insurance fees, and the participant-sender will receive to his/her WM purse the amount of the transaction sent earlier to the special WM purse of the service by the participant-recipient. If within five bank days from the date of the transfer (from the date the participant-recipient receives a message about made bank transfer), the funds do not arrive to the account of the participant-recipient, he/she shall contact the administrator of the service to find out the reasons of the delay.

Each participant can check at any moment the exchange process and see its current status.

If the transaction was not successful, then the insurance fee is withheld in favour of the affected party. For example, if the participant-recipient has transferred WebMoney title units to the special WM purse in accordance with the exchange conditions, and the participant-sender has not made a bank transfer within the specified time period to the account of the participant-recipient then the insurance fee of the second participant is transferred to the first participant. The insurance fee is withheld in favour of the participant-sender in case when, for example, he/she has made a bank transfer to the account of the participant-recipient which have been specified incorrectly. On all contestable matters arising during the exchange, the administrator of the service makes the decision after hearing to the participants of the transaction.

Each user of the section can take part in the transaction in one of the two ways: 1 To choose a suitable offer for the exchange from the list of current requests and submit a counter-request for it.

2 To submit a new request and wait for other user of the section to satisfy it.

The sequence of actions will depend on exchange direction:

Exchanging WM into cash by submitting a counter-request

To immediately start exchanging WM into cash (non-cash) monetary funds, the user must go to the Current request list page and select a direction like "Cash-> WM*» (for example, RUR-> WMR, USD-> WMZ, etc.). Then click the line with the selected request and carefully read the exchange conditions. It is important to pay attention to the "Additional information" field where the applicant can specify additional features of the forthcoming transaction (obligatory preliminary contact, specifics of bank transfer, etc.).

If the selected request is acknowledged as satisfactory then it is necessary to enter the number of the purse, to which funds are to be transferred after completion of the exchange transaction, contact phone number, e-mail, and also details of the bank account: bank name; BIN; number of the bank's correspondent account; number of the current account, TIN and name of the recipient; payment purpose. Then, after having agreed with the rules of service operation, press the "Submit a counter-request" button and go to the next window.

It is important to note that a counter-request can be generated only if it meets the following obligatory conditions:

  • the WM-purse specified in the request has enough title units for the exchange transaction and for paying insurance fee and system commissions;

To complete the procedure of submitting a counter-request it is necessary to press the "Add trusted WMID and to make the counter-request" button and go to WebMoney Security web-site to and entrust service WMID and on doing so the request will be accepted. If the user added trusted WMID earlier the request is submitted without visiting WebMoney Security service. In case it is necessary to postpone the time of the transaction start, select the "Do not to submit counter-request" option. As a result, the request is saved in the user's list and can be made later.

The submitted request is not subject to recalling as the transaction is considered started and the funds of the participants are immediately transferred to the service purse. From this moment, the user is informed about each step of the exchange process by e-mail and internal WM mail.

Not later than in five bank days from the date of transfer to his/her account, the user shall make sure that the funds have arrived to his/her current account. After that in order to complete the transaction it is necessary to go to the Private request list page and select the current request and press the "Confirm reception of funds to the bank account" button.

If the money has not arrived within the specified time period, has not arrived in full or other condition of the exchange was not satisfied, the user, without finishing the transaction, must inform the administrator about it by e-mail.

On successful completion of the transaction the insurance fee is returned to the user's purse.

Exchanging WM into cash by submitting a new request

When submitting a new request, the user independently defines the conditions of the forthcoming transaction for exchanging title units into cash. To do this, the user can use the corresponding link on the Make new request page or in the menu of WIRE Exchanger "Make new WM request*-> (currency)".

On the opened page it is necessary to specify:

  • exchange direction (WMR-> RUR, WMZ-> USD, etc.);
  • the amount to be exchanged;
  • the amount to be received;
  • purse number from which the funds will be written off after request submission;
  • the rate of the insurance fee (not less than 2% of the exchange amount);
  • contact e-mail, to which the administrator shall send notifications about request submission and exchange transaction process;
  • contact phone;
  • legal status of the submitter (required for notifying a potential party of the exchange about to what account it is necessary to transfer the funds - current account of the organization or personal account of the individual person).
  • details of the bank account (bank name; BIN; number of the bank's correspondent account; number of current account, TIN and name of the recipient; payment purpose);
  • additional information (specific requirements stated by the submitter for the transaction).

After filling in all fields with correct data, agreeing with the rules of service operation and pressing the "Submit request" button the offer for an exchange is considered generated. At this moment a unique number is assigned to this request and it becomes impossible to change any of the specified information.
The data specified by the applicant is verified by the administrator of the service.
To publish the request in the Current request list it is necessary that:

  • there are enough funds on the purse specified in the request to make the exchange and pay the insurance fee and the system commission;
  • service WMID of wire.exchanger.ru (845151618214) was entrusted to perform transfers and check the balance for the purse specified in the request.

The user can entrust WMID at WebMoney Security web-site (https://security.wmtransfer.com) and this is required for verifying the solvency of the applicant, and also for the writing-off the exchange amount after submitting a counter-request by the second participant of the transaction. If service WMID was entrusted earlier, then the user can skip this step.

The generated new request can be passed to the administrator for its immediate verification or postponed to be published later (the "Do not publish the request" button).

The requests submitted before 12-00 Moscow time are verified by the administrator during the same working day. The administrator has the right to give ungrounded refusal to publish the new request, and in particular cases, to restrict use of the service by one or another WMT system user. If a user makes a request for the first time in the Section, then before publishing it the administrator, as a rule, contacts the applicant by contact phone.

Before the exchange starts the user can delete or recall each newly published request (i.e. to remove it from the current request list) or partially copy it (for example, bank details) for generating a new request for an exchange. Also, it is possible delete or recall already submitted request and being considered by the administrator, and any recalled request can be published again.

The exchange transaction starts the moment the second participant of the exchange submits counter-request. Right after this the system withdraws funds from his/her purse in the amount of the exchange sum and insurance fee. The user is immediately informed by e-mail and internal WM-mail about the beginning of the exchange and details of the transfer (within two bank days) to his/her account made by the second participant of the transaction.

Not later than in five bank days from the date of making the transfer the user must make sure that the funds have arrived to his/her current account. After that, go to Private request list and choose the current request and press the "Confirm reception of funds to the bank account" button.

If the money has not arrived within the specified time period, has not arrived in full or other condition of the exchange was not satisfied, the user, without finishing the transaction, must inform the administrator about it by e-mail.

The return of the insurance fee paid by the user says about the successful completion of the exchange transaction.

Exchanging cash into WM by submitting a counter-request

To immediately start exchanging cash (non-cash) means into WM title units, the user must go to the Current request list page and select a direction like "WM*-> Cash" (for example, WMR->RUR, WMZ->USD …). Then click the line with the selected new request and in the opened form "Submit counter-request for exchange" enter purse number, to which the funds will be transferred after the exchange transaction completes, contact phone number and e-mail.

Before agreeing with the rules of service operation and pressing the "Submit counter-request" button, it is advised to read request parameters and pay special attention to performance statistics of the future partner and to the data in the "Additional information" field, and if necessary contact the contracting party to clarify the transaction details if contact details of the applicant are available for viewing.

The counter-request can be generated only if it meets the following obligatory conditions:

  • the WM-purse specified in the request has enough funds for the exchange transaction and for paying insurance fee and system commission;
  • the service WMID - 845151618214 - is entrusted (via WebMoney Security web-site) to perform transfers from this purse and check its balance.

The user can entrust the service WMID at the WebMoney Security (https://security.wmtransfer.com) web-site and it is required for verifying solvency of the applicant, and also for withdrawing the insurance fee. To do so, use the link "Entrust WMID and submit counter-request". The users who exchange not for the first time and already entrusted service WMID, can submit their requests without verification, by pressing the corresponding button. If at this stage for any reason there has arisen a necessity to postpone time of the transaction start, the user can select the "Do not submit the counter-request". At this time the request is saved in the user's request list, and he/she can submit it later.

From the moment the system accepts the counter-request, it cannot be recalled any more. Right after this the corresponding funds are transferred from the purses of the participants to wire.exchanger.ru purse, and from this time the person who submitted the counter-request has two bank days within which he/she must transfer the exchange sum to the account of his/her partner in the transaction. From this moment on the participants of the transaction are informed about each step of the exchange process by e-mail and internal WM-mail.

After making the bank payment the author of the counter-request must notify the partner and service administration about this. To do this, go to Private request list and select necessary request, press "Confirm bank payment" link and enter the following data:

  • the transfer sum;
  • number of the payment document;
  • date of transfer;
  • the name of the bank, where the transfer was made.

Check the correctness of the information you specified and press the "Confirm" button.

After the second participant of the exchange confirms the reception of money, the title units in the amount of the transaction sum + the paid insurance fee are transferred from the service purse to the user's purse. After that the exchange is considered completed.

Exchanging cash into WM by making a new request

To submit a new request for exchanging cash into title units, the user must use "New request (currency) -> WM*" form, found on the New request page.

On this page the user must specify:

  • exchange direction (RUR-> WMR, USD-> WMZ, etc.)
  • the sum of cash (non-cash) currency the user wants to exchange;
  • the sum of title units the user wants to receive;
  • purse number from which the insurance fee will be withdrawn and to which the exchange sum must be transferred after the transactions completes;
  • the rate of the insurance fee (not less than 2% of the exchange amount);
  • contact e-mail, to which the administrator will send notifications about the processes of request submission and exchange transaction process;
  • contact phone number;
  • legal status of the applicant (required for notifying a potential exchange partner about from what account - current account of an organization or personal account of an individual person - the transfer will be made).
  • additional information (special requirements shown by the applicant to the transaction).

After filling in all fields with correct data, agreeing with the rules of service operation and pressing the "Submit request" button, the offer for exchange is considered generated. At this moment the system assigns unique number to the new request and the user cannot modify any of the specified information.

The information about the new request is verified by the administrator of the service. For the request to be published in the Current request list it is necessary that:

  • there are sufficient means on the purse specified in the request to make the exchange, pay the insurance fee and the system commission;
  • the service WMID of wire.exchanger.ru (845151618214) was entrusted to perform transfers and view the balance on the purse specified in the request.

The user can entrust WMID at WebMoney Security (https://security.wmtransfer.com) web-site and it is required for verifying the solvency of the applicant and also for withdrawing the insurance fee after the exchange process starts. If the service WMID was entrusted earlier, the user can skip this step.

The generated new request can be forwarded immediately to the administrator for verification ("Publish request" button) or postponed to be published later ("Do not publish request" button).

The requests submitted till 12-00 Moscow time, are verified during the same working day. The administrator has the right to give unmotivated refusal to publish new request. If the user submits the request for the first time the administrator, as a rule, contacts the applicant by contact phone.

Before the exchange starts the user can delete or recall each new published request (i.e. to remove from the current request list). Also, it is possible to delete or recall already submitted request which is being verified by the administrator and any recalled request can be published again.

The user can withdraw a newly published request until any other user submits a counter-request for his/her request. Right after this the corresponding funds are transferred from the purses of the participants to wire.exchanger.ru purse, and from that moment the person who submitted the request has two bank days within which he/she must transfer the exchange sum to the account of the exchange partner. Since this moment the participants of the transaction are informed about each step of the exchange process by e-mail and internal WM-mail.

After making the bank payment the user must notify the partner and service administration about this. To do this, go to Private request list page, select necessary request, click the "Confirm bank payment" link and enter the following data:

  • the sum of transfer;
  • number of the payment document;
  • date of transfer;
  • the name of the bank, where the transfer was made.

Check the correctness of the information you specified and press the "Confirm" button.

After the second participant of the exchange confirms the reception of money, title units in the amount of the transaction sum and paid insurance fee are transferred from the service purse to the user's purse. After that the exchange is considered completed.

Web-site: wire.exchanger.ru