Renewing personal certificate
If you fail to renew your personal certificate before the current certificate expires, then you can obtain it on your own following these instructions: Obtaining the client certificate in WM Keeper WebPro.
If you can`t obtain personal certificate without assistance, you have to start the access recovery procedure for WM Keeper WebPro.
- If you are using Internet Explorer, before you renew a certificate, it is recommended to add the site address https://www.wmcert.com to the list of trusted sites (in "Internet options", tab "Security" choose "trusted sites Zone", then the button "Sites", the name of the site, the "Add"button).
- For Internet Explorer users with Vista and Windows 7 operating systems it is necessary to install a new root WebMoney Transfer certificate to the "Trusted root certification authorities" ("Trusted Root Certification Authorities") section of certificates storage before starting the procedure of certificate renewal.
- If you can`t get the certificate at the first try for some reason, you need to check if the settings are adjusted as recommended, and make one more renewal attempt from the very beginning using another browser.
- If you use an encrypted device like eToken or Rutoken to keep the personal certificate, then you must install the certificate to the certificates storage of your browser before you start the renewal.
The procedure for renewing your certificate is the same as for obtaining a certificate when registering with WM Keeper WebPro (Light). Let's follow this procedure step-by-step using the Firefox browser as an example.
1 Click on the link https://cert.wmtransfer.com/eng/Asp/RegCertLogin.asp and sign in on it using the personal certificate that you are going to renew. Or login to your WM Keeper WebPro (Light) and go to the "Purses" page. In the notification about certificate renewal, find the link www.wmcert.com and click on it.
2 In the window that opens enter your e-mail address. This can be the e-mail you specified when registering with WM Keeper WebPro (Light) or any other e-mail address. Your new certificate will be the certificate for the specified e-mail address and you will be able to sign your messages with it.
Then click the "Prolong Registration" button.
3 If the opened page is the same as the one shown below, it means that your certificate has been generated and you must install it to your browser's storage. To do so, click the "Install this certificate" link.
If the certificate is installed, the system will display the following message:
You can also save the certificate t oa local disk by right-clicking the specified link and selecting the "Save as..." menu option.
Then close the message and click the "Launch" button and confirm that you want to install the certificate.
4 Remove the old certificate from storage. To do so, go to the browser settings: menuitem "Tools-> Options", section "Advanced", switch to the "Encryption" tab, click the "View Certificates" button, select the old certificate and click the "Delete" button.
5 Close the Options window and click the "Launch" button.
6 Restart your browser and log into WM Keeper WebPro (Light) – light.wmtransfer.com
If the certificate generated by the server has not been installed to the browser's storage, you can complete installation manually - the certificate, registered and signed on the server (file with the .cer extension), can be sent to your e-mail address. For some browsers (Internet Explorer, Opera) it is enough just to import the certificate received by e-mail to storage. On Firefox, the installation procedure is more complex.
Right after you renew the certificate, create a backup copy on a removable disk. To do so, in Firefox open the certificate manager: menu item "Tools-Options", "Advanced" section, switch to the "Encryption" tab, click the "View Certificates" button, select the certificate on the "Your certificates" tab and click "Save copy..." and select where you want to save it and set the password.
If you have already renewed the certificate, but you have lost the certificate, then you must follow the procedure for restoring the certificate.